Fusion™ is the nucleus that manages all Advanced Calls software stack from a single interface and controls every interaction and event of all integrated systems. Fusion collects and manages all of the data from integrated systems, parses the data, and delivers the information to Fusion Call Flow Manager with advanced rules-based routing. Advanced Calls proprietary algorithms check and re-check every event, action, and response to ensure maximum staff efficiency and to optimize patient care. Fusion Assignment Manager (staff to patients/rooms and to specific alarms, notifications, and task) determines the staff members alarm notification are sent and what device each staff member has. Fusions Nurse Station Command Center allows staff to see all active alarms, initiate virtual calls, direct traffic, update staff status, modify staff assignments and more.
Call Flow Manager
Fusion Call Flow Manager manages the delivery of alarm notifications and automated tasks. Each automated task, physical call point (nurse call alarms) and virtual call point (virtual calls) is assigned to a call flow table and route that determines when a notification is sent. Every call flow route has three levels with three stages in each level (primary and backup). Each stage can have any number of staff assigned to receive notifications of an alarm. Fusions advanced rules-based Call Flow Manager determines when an alarm notification is sent, resent, or escalated to the next level until the alarm has been cancelled. As with all things Advanced Calls, there are virtually no limits to the number of Call Flow Tables or Routes in each table that can be created. Virtually no limitations allow every department and alarm notification to be sent based on the hospital’s desires and not the limitations of lesser capable software. While Call Flow Manager determines when to send a notification and manages all rules and responses. Advanced Calls Fusion Assignment Manager is the control center that directs the delivery of alarm notifications to assigned staff members wireless phones and/or pagers.
Assignment Manager
Fusions Assignments Manager determines which staff member receives notifications based on primary assignment for each room and each call point in the room. Every shift and department require an Assignment Plan for every date. Advanced Calls Fusion has made this daily task as simple as copying and existing plan to a new date or creating a new plan from scratch. Editing assignments can be done in a multitude of ways, either prior to or after it has been activated.
Fusion Assignments Creator makes creating assignment plans an easy task with our intuitive graphical interface. Advanced Calls has built in intelligence with visual indicators that let you know when a CPG has been fully assigned and Assignment Manager will not let you complete an assignment plan until all assignment criteria is met. Advanced Calls Fusion Assignment Creator makes creating and editing assignments plans easy and mistake free. Mistakes are completely alleviated with our intuitive design that will not let you forget assignments for any occupied room and if a room status changes from out of service or available to occupied, it will not let you complete the change if assignments have not been created for that room.
Activating an Assignment Plan, that has been created and finalized prior to shift change, is as simple as doing nothing, the assignment plan will automatically activate at the scheduled time. If the department needs to delay activating, they can change the activation time. If the department needs to activate the Assignment Plan early, they can activate it manually at any time.
Fusion Command Center